Your Community Manager will spend time with the group during scheduled activities, such as on Days 1 and 2, to get you acclimated, Humpday Dinners, Friday night dinners, and Saturday adventure activities. The rest of the time, you will be left to work and explore the local area at your leisure.

Your Community Manager will help arrange your transportation back to the airport.

Your Community Manager will be accessible via WhatsApp if you have any questions or in the event of an emergency.

No. You will not require a digital nomad visa. Instead, you will receive a tourist visa upon arrival, good for 90 days. Please mark “tourist” on your immigration form.

Yes.

For voice calls or informal video calls, you can also find a quiet place near the cafe or outdoor area of the co-working space.

The co-working spaces have “hot desks” and an open floor plan. If you bring a portable monitor, you must return it to your apartment each night when you leave the co-working space. Your apartment is on the same property as the co-working space.

The full apartments have a built in washer/dryer. The suite apartments have shared laundry machines on each apartment building floor for 10,000 Colombian Pesos per cycle. A wash and dry will cost roughly $4 USD.

Yes, you will have a micro-fridge (studio) or full sized fridge (1-bedroom), at least two stove burners, a coffee maker, and a microwave.

The Wifi is reliable in the co-working space, cafe, and apartment. The apartments have speeds between 100-160Mbs. 

We are conveniently located near many cafes with strong Wifi, and we also highly recommend getting a local phone chip with 5G for backup.

We do not assume responsibility for any losses incurred because of outages.

Please consult your human resources department and accountant if you have concerns.

A visitor is any person who has not registered at the time of check-in as a traveler with Digital Nomad Trips. Visitors have an additional cost of COP 40.000/day, payable directly to the hotel. A maximum of 2 visitors per apartment is allowed, by order of the hotel.

If you have a minor as a guest, you must show their birth certificate to prove you are their parent.

If you do not have documentation that you are their parent, you must present:
-Original notarized permission signed by both parents, indicating the following:
- Dates of stay.
- Name of the minor's parents with identification number.
- Name of the minor with identification number.
- Name of the person they authorize to stay with the minor with identification number.
- Copy of the minor's birth certificate and identity documents of the above mentioned persons. 

All foreign guests must present birth certificates and notarized permission in Spanish or translated into English, if not presented in either of these two languages will not be allowed entry of the minor.

Feel free to reach out to our all-star customer service team at info@digitalnomadtrips.com or by calling 1 (888) 839-2086.